Archive for July 2010
Companies are increasing their use of Twitter but it’s not always obvious what they should be doing on it.
It doesn’t help that different people have different opinions. I’m not interested in following companies to get deals or beg for favours, and I detest “retweet to win” contests that try to turn everyone into unpaid spammers.
Here’s five times that companies made a positive impression on me by interacting over Twitter:
- Welcomed Whittakers (@whittakersnz) to Twitter and asked when they were going to do Easter Eggs. Got told they were working on it.
- Orcon offered to help me resolve a problem with their service. (Not solvable by them, it needed Telecom to pull finger.)
- I complained about Netgear service and got a phone call (!) from their PR company in Australia. I declined their offer to help and sorted it out through the usual channels the next day.
- Responded to a question about where to get batteries by suggesting Dick Smith. Someone else responded and speculated that their house-brand batteries might not be as good. @DickSmithNZ responded with details of their current sale on batteries as well as a link to a report showing that their batteries were as good as the name-brand ones.
- I said I was switching from Vodafone to Telecom and received a “Welcome on board” from @TelecomNZ.
Each of these companies treated me as a person and, by doing so, made me feel better about dealing with them.
The winner is Dick Smith for their quick and useful response – but I admit I’m still hanging out for those easter eggs from Whittakers!
Just having a look at the Summary Offences Act to see if it was illegal to be drunk in public (apparently it’s not) and found these:
Defence for public urination
Every person is liable to a fine not exceeding $200 who urinates or defecates in any public place other than a public lavatory. It is a defence in a prosecution under this section if the defendant proves that he had reasonable grounds for believing that he would not be observed.
Rewards
Every person is liable to a fine not exceeding $200 who Publicly advertises a reward for the return of any property that has been stolen or lost, and in the advertisement uses any words to the effect that no questions will be asked;
Postering
Every person is liable to a fine not exceeding $200 who, without the consent of the owner or occupier affixes any placard, banner, poster, or other material bearing any writing or pictorial representation to any structure, or to or from any tree;
Disturbing people
Every person is liable to a fine not exceeding $200 who, in any public place, unreasonably disrupts any meeting, congregation, or audience.
Peeping only happens at night
Every person is liable to a fine not exceeding $500 who is found by night without reasonable excuse peeping or peering into a dwellinghouse;